The mission of GALOL S.A. is to be a leader company in the sector of surface treatments. We must offer solutions to the needs and worries of our customers, and improve our activities to fulfil this objective. The main guidelines to accomplish it are the following:
° Customer satisfaction: To meet customer expectations in order to improve our service and guarantee the continuity of our activity by means of innovation, reply to customer needs and technical assistance of new projects.
° Planning: Activities related to the customer shall be carried out according to a defined plan, with planned actions and clear objectives. Efficient resource management to obtain the established objectives .
° Processes and products: All company activities shall be carried out according to defined instructions. Fulfilment of customer quality requirements and statutory and environmental requirements.
° Customer service: To comply with customer delivery terms. Immediate response to customer inquiries.
° Analysis: Continuous assessment of the activities made in the company. Prevention of potential problems. Implementation of actions to correct problems and prevent recurrence.
° Continuous improvement: Improvement of effectiveness and efficiency of the company activities. Implementation of new ideas, methods and resources that improve productivity, quality, safety, protect the environment and promote the participation of the employees.
GALOL S.A. focuses its processes to fulfil environmental requirements transmitted by its customers and society.
GALOL S.A. obtained the certification of its quality management system according to UNE-EN ISO 9002:1994 in 1996. Later, it extended the certification of its quality management system to the specification QS9000 in 1999 to fulfil the quality management system requirements of customers in the automotive industry.
In the year 2004 GALOL S.A. has obtained the certification of its quality
management system according to ISO/TS 16949:2002 for the Valencia and Barcelona
locations.
in the year 2005 Jean y Chaumont Internacional S.A. and Jean y Chaumont Bergara S.L. have obtained the certification of their quality management system according to ISO/TS 16949:2002.
ISO/TS
16949:2002 Certification for the Valencia Location
ISO/TS
16949:2002 Certification for the Barcelona Location
ISO/TS 16949:2002 Certification for the Jean y Chaumont Internacional S.A.
ISO/TS 16949:2002 Certification for the Jean y Chaumont Bergara S.L.
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